Refund Policy

Eligibility

Refunds are available for paid seats when requested within the timeframes below and when the conditions for full or partial refund are met. Complimentary seats and promotional transfers follow the terms stated in the offer letter.

Timeframe

• Full refund: request received at least 14 days before the cohort start date and before any paid materials are accessed.
• Partial refund (50%): request received between 13 and 7 days before start, or after materials access if less than 20% of marked modules are completed.
• No refund: requests within 6 days of start once live sessions have begun, except where an exception below applies.

Conditions for full or partial refund

You must submit a written request that includes your invoice number, cohort name, and reason. We may ask you to confirm that downloaded templates will be deleted if a full refund is granted before materials were substantially used.

Non-refundable items

• Third-party exam or certification fees we remit on your behalf
• Custom onsite travel already booked at your written request
• Completed private advisory hours outside cohort tuition

Refund process

Email contact@applicationsplatform.digital with subject line “Refund request” or call +82-3-462-9746. We acknowledge requests within three business days.

Processing time

Approved refunds are processed within 14 business days after approval.

Refund method

Refunds return to the original payment method used on the invoice (bank transfer or card). Currency conversion differences, if any, are borne by the payer’s bank.

Cancellation by Applicationsplatform

If we cancel a cohort, you may choose a full refund or transfer to a later date at no extra seat fee.

Exceptions

We may grant goodwill refunds or credits for documented medical emergencies, mandatory military duty, or instructor unavailability that we cannot replace within a reasonable time. Mandatory consumer rights under Korean law remain unaffected.

Contact for refund requests

Street: 87-6, Jangjamaeul 8 danjibuyeongapat 801-810, Geumcheon-dong; City: Sangdang-gu Cheongju-si; State/province/area: Chungcheongbuk-do; Country calling code: +82; Country: Korea. Phone: +82-3-462-9746. Email: contact@applicationsplatform.digital.